Limitations:

The organizer does not handle hazardous materials, deep cleaning, or lifting items heavier than 25 pounds. Lifting beyond 25 pounds is available at an additional fee of $5/quarter hour, billed in 15-minute increments.

Client Participation:

Clients are encouraged to be actively involved during sessions, unless hands-off services are chosen. Discounts are provided for client participation, which helps clients learn organizational skills, gain a sense of accomplishment, and maintain order independently over time.

PLEASE, reschedule services if you or anyone in your household are feeling unwell!

Notice Requirement:

• Clients are kindly asked to provide at least 48 hours’ notice to cancel or reschedule an appointment. If the session can be rescheduled, no penalty will be applied.

Late Cancellations:

• Cancellations made less than 24 hours in advance will result in the retention of the session deposit. If the session is rescheduled, the deposit will be credited to the new appointment.

• Note: Frequent last-minute cancellations or reschedules may result in the forfeiture of deposits, with prior notice given.

No-Show Policy:

• Clients who fail to show up for a session without prior notice will be charged 50% of the session cost, including 100% of travel fees. This applies if the organizer arrives and the client is not present or if access to the scheduled area is restricted, preventing service.

Extenuating circumstances will be considered on a case-by-case basis, at the discretion of the organizer. 

*Sessions cancelled with 48 hours’ notice or more are, usually, easily rescheduled!

I always appreciate advance notice and try my best to accommodate schedule changes. 🙂 

Client Privacy:

• All client information and interactions are kept confidential. Before-and-after photos may only be shared with written client consent.

Home Access:

• Access to your home is treated with the utmost respect and discretion. Please inform me of any customary home practices or preferences in advance of my arrival to ensure respect is shown to you and your home.

• In the event of severe weather, sessions may be rescheduled without penalty.

  I have a Subaru and am able to drive in many snowy conditions. Although, driving is not worth risking loss of life or serious injury during bad storms or obviously unsafe travel conditions.

Session Payments:

• Payment is due at the end of each session, unless otherwise arranged in advance.

A la Carte Services:

• Additional fees (e.g., travel, materials, extra services) are due at the session’s conclusion.

Packages:

• Full payment is required upfront to secure the discounted price. Additional fees (travel, materials, etc.) are billed separately.

Deposit:

• A $50 deposit is required to secure a session, credited toward the total session cost. For an in-person assessment, a $20 deposit is required, credited to the following session.

Accepted Payment Methods:

• Cash, check, and credit card are accepted.

Final Payment:

• The remaining balance is due at the end of the session unless prepaid through a package or otherwise arranged.

Mask and Glove Policy:

I have asthma and allergies, so I will bring gloves and masks to be used occasionally. I will have some for you, too! If you choose to use them.

Health and Safety:

• If unsafe conditions (e.g., mold, pests, hazards) are present in the workspace, the organizer reserves the right to terminate the session. Sessions may be rescheduled once the issue is resolved.

COVID-19 Precautions:

The organizer will follow local health guidelines, including wearing masks upon request and maintaining cleanliness during sessions.

Time 2 Tidy LLC reserves the right to decline to move, organize, pack, or handle anything deemed hazardous or unsafe at the discretion of the organizer. 

Including, but not limited to:

- Illegal Drugs and Paraphernalia (Not including medications & MMJ)

- Adult Materials of any type

- Guns, Ammunition, & Other Weapons: 
Please keep guns, ammunition, & other weapons locked up and out of the areas we will be accessing during our sessions. 

Handling Items:

While every precaution is taken, the organizer is not responsible for accidental damage during the session unless caused by negligence.

Valuables +more:

Clients should secure highly fragile, irreplaceable, or highly sentimental items before the session, when possible. I’d be happy to help you locate and secure items from a space when needed.

Deposits:

• Deposits are non-refundable, except in cases of cancellation by the organizer. Deposits will be applied toward the total service cost.

Packages:

• Unused hours from prepaid packages may only be refunded or credited at the organizer’s discretion, minus any hours already used. Each case will be assessed fully prior to action.

• If you are unsatisfied with the results of your session, please notify the organizer within 48 hours. Adjustments will be made whenever possible.